My charge 6 stopped working/syncing with My Fitness Pal. When I try to reconnect to MFP, I keep getting an error that says "to connect to FitBit account please allow MFP to access all FitBit Data points" which I did. Or, I get a message saying "there was an error trying to connect." Anyone else have this issue?
I’m facing the same issue. Fitbit says they’ve resolved the issue but the problem seems to persist. I tried their resolution multiple times but it doesn’t work: this is so frustrating. I’m a new Fitbit customer, I’d purchased charge6 so it could connect to MyFitnessPal. But if it doesn’t, I’d rather return the product and buy an Apple Watch.
Sorry to hear that. Mine is still ok, so you must have a different issue. Mine works fin for months, then there will be some sort of FB/MFP update that throws everything off for a while. It wasn't working for a couple of months last year while FB/MFP sorted out the issue. Since then although it stops working occasionally, they seem to get it working again pretty quickly. Fingers crossed you get your issue sorted.
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