FitBit sense does not seem to work with MapMyRun/MapMyFitness

[trishcollins]

I need to use MapMyRun or MapMyFitness, as they are the ONLY apps that have horseback riding as an activity.  Before I ordered the Fitbit Sense, I checked to make sure that it was compatible.  Previously I had been using the Samsung GearFit 2 with Endomondo (now MapMyRun MapMyFitness), and had no issues downloading the app to the watch and using the built in heart rate monitor with it.

I did check out third party apps to see if I could download it to the watch, but neither MapMyRun or MapMyFitness are listed.  And if I try and link the Fitbit Sense to either MapMyFitness or MapMyRun apps on my phone, the Fitbit Sense is not displayed under Apps and Devices, so I cannot select it there.  If I click on Heart Rate Monitor under Devices and it finds the Sense, but then says "Sensor not supported".  I don't know if this is an issue with the app or the Fitbit Sense.

This is very frustrating, as the reason I bought the Sense was specifically because it says it works with the MapMyRun and MapMyFitness app.  Does anyone have any suggestions?

Trish 😉

[Rich_Laue]

Sorry @trishcollins map my run -walk - hike -exercise -etc will only link to your Fitbit account. 

There isn't any mapmyrun app to load into the tracker. 

[krob65]

I wish they'd allow it as an app on the Sense.  I had the Samsung Active 2 for about a week (couldn't take the battery drain/slow charge times) and I could use it there.  I liked being able to see the map on my wrist without having to take my phone.  C'mon FitBit! 

[Rich_Laue]

Maybe someone will write an app. 

[SunsetRunner]

I think something has happened... Fitbit isn't available as a partner app to link with anymore on MapMyRun. Mine stopped syncing at some point. 

[Rich_Laue]

They are still listed, however if you are having issues, Fitbit will not be able to help, you will need to reach out to MapMyRun