05-25-2021 03:54
05-25-2021 03:54
Hi my Fitbit 4 is still not syncing with Strava even though you mention on a post from yesterday all is now resolved. Please can you confirm if there is still an issue?
Best Answer05-25-2021 15:07 - edited 05-25-2021 15:08
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-25-2021 15:07 - edited 05-25-2021 15:08
Thank you for visiting the Fitbit Community, @beckyfield1981.
Thanks for the information provided.
I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support.
I moved this thread to Third-Party Integrations board because it is more related to the topic.
See you around.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
Best Answer05-26-2021 14:14
05-26-2021 14:14
Best Answer05-27-2021 04:12
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-27-2021 04:12
@beckyfield1981 — try disconnecting and reconnecting your Fitbit and Strava accounts.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro