12-14-2022
23:45
- last edited on
12-28-2022
09:46
by
LucioFitbit
12-14-2022
23:45
- last edited on
12-28-2022
09:46
by
LucioFitbit
So I got a scale which works via Fitdays. So I looked in Fotdays settings and found the syncing options.
I activated 2 of the 3 options (sync with Google Fit and sync with Fitbit).
Each evening I step on my scale, and every single time happens to be missing in my fitbit app/dashboard.
Moderator Edit: Clarified subject
Best Answer12-28-2022 09:53
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-28-2022 09:53
Hi there @LivEEviL. Welcome to Community Forums.
I appreciate the information shared. I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. Also verify you have the latest Fitbit Firmware and OS of your mobile device as well.
Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.
After you perform these steps you can also try to restart your Fitbit device.
If you continue having the same problem, please contact FitDay Support
Best Answer02-06-2023 00:43
02-06-2023 00:43
I have the same Problem. I tried to unpair/pair, delete Cache and App Data from both Apps. No Sync. It used to work, maybe once.
What NEVER worked, is the Progress indicator on the Dashboard. Only -- forever.