bought my fit bit one a week and a half ago. synced it to my android phone with no problems. occasionaly have to turn bluetooth off and on again but other than that its been fab.
I use it inline with the weightwatchers app to count my activity points, synced up fine with that and worked perfectly.
a few days ago it stopped sending my activity points to the weightwatchers app...so i stopped the connection between ww and fitbit, and reconnected them...didnt work.
then i uninstalled the app on my phone and repeated the above...still didnt work.
next i installed the software onto my pc to see if there was anything i could do from there...that opened a whole new problem...
the software loaded fine onto my windows pc, it opened and got to the part where i sync the device...if i try syncing it the dongle doesnt see the device, if i try setting up[ a new device the software is telling me that i dont have internet connection which clearly i do otherwise you wouldnt be reading this...
i have tried resetting my device and that doesnt work, i have emailed customer support but that could take a while for a reply so if anyone has any ideas they will be greatfully recieved!
Many Thanks!
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