Hello,
I've been using a Fitbit Sense for a year now (software version 128.5.49), and had no issue with syncs between Fitbit and Strava. However, since the 25th of July, my runs & walks are not syncing anymore with Strava (but they are well syncing with Fitbit).
So far I tried the following:
- the solution from the following link (/td-p/1300470 ) Log in to your fitbit.com dashboard --> Click the gear icon on the top right corner --> Click "Settings" --> Click "Applications" on the left side --> Click "Revoke Access" under the "Fitbit + Strava" app --> Go to strava.fitbit.com/ and click "Connect" and follow the rest of the prompts to finish reconnecting your Fitbit and Strava accounts
- manual load, by extracting the .TCX file but when I tried to load it into Strava, I get an error message, saying that the file is empty (the file has 513 bytes).
Is anyone facing the same issues? Any tips on how to fix this?
Thank you and best regards,
OB
