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Fitbit and Health app showing different information

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‎11-20-2019 03:00 - last edited on ‎11-21-2019 13:19 by Fitbit Moderator

‎11-20-2019 03:00 - last edited on ‎11-21-2019 13:19 by Fitbit Moderator

when my fit bit is syncing with my health app it has different information. for example i walked 41 minutes active minutes with a high rate .On my health app only shows 17 minutes and costing me 300 points

 

Moderator edit: Updated subject for clarity 

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‎11-21-2019 13:18 - edited ‎11-21-2019 13:20

‎11-21-2019 13:18 - edited ‎11-21-2019 13:20

@Tendayi Welcome to the Community. Thanks for the details mentioned. 

 

In this case, I would like you to contact your human resources in your Health App, they will continue assisting you. 

 

Catch you later.

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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