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Fitbit and Lose it not syncing

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I’m having issues with Fitbit pushing calorie and steps to the Lose it! app. I’ve disconnected and reconnected and forced sync. Nothing works. I’ve had issues with Fitbit syncing to other apps in the past. I think this will be my last Fitbit. Just tired of it saying it’ll sync with other apps and it never does. 

 

Moderator Edit: Clarified subject

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I am having the same problem with my brand new Fitbit Inspire! Lose It seems to be reading from Apple Health’s steps recorded by the phone’s built-in pedometer, which never shows the same number if steps as Fitbit. The only data from Fitbit it shows is calorie burn.

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@sbeny @Lwild82 A warm welcome to the Community. I've moved your posts to the main board, this to better assist you. 

 

Thanks for the troubleshooting tried prior to posting. I see where you're coming from. 

 

The steps will sync to LoseIt from Fitbit only if your step goal is set up in LoseIt, please double check this information and let me know if your steps start syncing again. Learn more about this integration by checking this article

 

Looking forward to hearing back from you. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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