Fitbit and My Fitness Pal

[Holli1971]

Fitbit is now not automatically syncing when I open the apps. Have to delete and unconnect accounts and then reinstall for my credits from steps to sync with My Fitness Pal. Anyone having the same problem and know what to do?

[EdgarFitbit]

@Holli1971 I heard about it. If the unlink/relink process didn't fix anything, I strongly recommend that you contact to MyFitnessPal support. Keep me informed about any updates.

P.S. Welcome to Fitbit Community!

[Holli1971]

Tried all kinds of things tonight including setting up again with the third party links including making sure both of my accounts are shown as residing in the same time zone. At this point I have e-mailed Myfitnesspal to see if they have any suggestions. Worst case scenario is that I have to disconnect and reconnect everyday. It's a pain, but at least it accomplishes the goal.

[EdgarFitbit]

@Holli1971 I completely understand that feeling. Please keep me informed about what MyFitnessPal Support Team say. We'd like to investigate further and determine the root cause. Thanks!