Fitbit and MyFitnessPal not syncing everything

[Hal3yBee]

So I have my fitbit app and Myfitnesspal app synced but some things won’t sync. Weight will sync but not my steps or exercise. Also when i log my food into myfitnesspal it doesn’t show up on the fitbit app. I’ve tried to revoke access and reconnect but it still doesn’t work. Anybody else know how to fix it?

[Georgia0802]

@KateFitbit I am also having this trouble and have tried doing all the requested steps. 

[Georgia0802]

@WilsonFitbit 

[Rich_Laue]

As with most third-party apps, the best we can suggest is these steps . 

If this fails, you will need to directly contact the third party who is responsable for maintaining this connection. 

[PattyCW]

I am having the same issue and if I am correct this issue started after the last update

[Georgia0802]

Agreed. I am so tired of this now its literally every few months it happens!


Sent from my Galaxy

[Rich_Laue]

If you already have revoked access and then setup the link with MFP, and this step failed... 

Please contact MFP. They setup the ability to link up with fitbit. 

They maintain this link. 

They are the only ones who can fix this. 

If you are getting sick of MFP have this issue, then find some other app. 

If the problem was on fotbit's side, we would have sync issues with many many different apps. 

This is not something we are fitbit will be able to fix. 

[Georgia0802]

My fitness pal have said that it was down to fitbit. There is no need to be rude


Sent from my Galaxy

[Rich_Laue]

Well then preferably they or you need to contact fitbit. 

But this board is full of MFP posts. I don't see many posts about other apps. 

We have already explained the only step that can be done. 

[Georgia0802]

Okay that's your personal opinion that's no excuse for you rudeness. Go to another board if this was one that is frustrating you but there's no need to take your frustration out on others surely?



Sent from my Galaxy