help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit and Polar data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-09-2020 14:50 - last edited on ‎03-10-2020 12:54 by Fitbit Moderator

‎03-09-2020 14:50 - last edited on ‎03-10-2020 12:54 by Fitbit Moderator

I’ve set in my polar app to provide data to Fitbit.  It’s sending the time and distance data but the heart rate data and calories showing in Fitbit app are different to those recorded in polar app.  (Unlike others posting, I’ve got higher HR recorded on polar).  

 

Moderator edit: Updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-10-2020 12:53

‎03-10-2020 12:53

@LeHerbe It's nice to see you on the Community. Thanks for the details mentioned. 

 

Fitbit doesn't own or maintain third-party integrations. It's up to the owner of the third-party app to implement or update features for their app. The data that you're seeing on your Fitbit app and Polar might be different because they use different algorithms.

 

You may want to check this article about How do I track my heart rate with my Fitbit device? and our Third Party Apps - FAQ. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes