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Fitbit and Strava not syncing

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‎11-22-2020 12:18 - last edited on ‎11-23-2020 16:10 by Fitbit Moderator

‎11-22-2020 12:18 - last edited on ‎11-23-2020 16:10 by Fitbit Moderator

I have strava set up but it’s not transferring data to my strava (recently setup)

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎11-23-2020 16:09

‎11-23-2020 16:09

Hi @Huggy1956, welcome to the Community Forums.

 

Thanks for bringing this to our attention. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? To fix this, I recommend you to check and try the troubleshooting steps that are specified on: How do I set up and troubleshoot apps on my Fitbit device? and let me know if the issue persists.

 

Looking forward to your reply. 

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‎11-23-2020 17:16

In response to RicardoFitbit

‎11-23-2020 17:16

I simply asked how to sync Fitbit to strava
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‎11-29-2020 02:53

In response to Huggy1956

‎11-29-2020 02:53

https://www.fitbit.com/global/us/technology/partnership/strava

Sorry. Your post implied that Fitbit and Strava are linked, but not syncing. 

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