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Fitbit and Strava slow at syncing

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‎06-13-2017 16:46

‎06-13-2017 16:46

My Fitbit charge 2 and strava are so slow at syncing recently. They used to sync straight after my runs but now it can take up to a day before they sync?

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21 REPLIES 21

‎09-16-2018 19:46

In response to RobertoME

‎09-16-2018 19:46

My cycling big ride on all day Saturday, logged in Strava, still isn't showing up on my Fitbit account on Sunday night.  Second time I've noticed this problem.

Strava has a nice analysis platform for exercise data, which is why I continue to prefer using it for exercise.  Fitbit is nice for logging food and sleep, but Fitbit must think I'm a sloth if it won't retrieve my Strava.

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‎09-17-2018 08:41

In response to Cheezbrgrmania

‎09-17-2018 08:41

Hello @Cheezbrgrmania.

 

Did you try to restart the connection between the two already? If not, please give it a shot as that should do the job. 

 

If that didn't work, I'd recommend that you get in touch with Strava directly so that they can check what is going on.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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