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Fitbit and Training Peaks don't Sync Correctly.

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‎12-12-2018 04:26 - last edited on ‎12-13-2018 06:03 by Fitbit Moderator

‎12-12-2018 04:26 - last edited on ‎12-13-2018 06:03 by Fitbit Moderator

Hi!

I've been using Fitbit and Training Peaks since it became available and I have a consistent error I'd like to know how to fix.

 

Whenever I add an activity into Training Peaks, syncing occurs but both time and date always get into Fitbit as 4PM the day before.
Anyone with the same issue? Help.

 

Thanks.

 

 

Moderator edit: Clarified subject

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2 REPLIES 2

‎12-13-2018 06:01

‎12-13-2018 06:01

Welcome to the Forums @ritaisabelreis.

 

Let me help you figure out what could be happening.

 

The first thing I'd recommend is that you try to remove the connection between the two apps and then connect them again. That should help to sort any issues that may have occurred when the two apps connected each other.

 

In the meantime I'd like to ask if you could share some screenshots of the activities on the TP app and how they look when synced to Fitbit.

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎01-11-2020 13:22

In response to LanuzaFitbit

‎01-11-2020 13:22

I have the same problem, my Fitbit data does not get transferred at all. I have disconnected and re come red about 10 times? Not sure what to do next?

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