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Fitbit app and Myfitnesspal app no longer syncing (android)

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Starting yesterday 9/24/14 my steps do not show up in the MFP app, and my food calories do not sync to the Fitbit app. I don't know if this is due to a recent update but it was working perfectly for over a year before yesterdah...anyone else seeing this problem?
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Thanks for stopping by @crcoder! I recommend you unlink and relink both accounts to make sure your data syncs properly. Here is what you need to do:

 

1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going to http://www.fitbit.com/apps/myfitnesspal.

 

I hope this helps!Robot Happy

Melissa | Community Moderator, Fitbit

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Yes, I'm suddenly having this problem too. I've had sync issues between MFP and fitbit in the past, but this is the most persistent I've seen on my account. 

 

1) Food is syncing to fitbit perfectly and instantly

2) Calorie adjustment is not syncing from Fitbit at all unless I unlink and relink. In the past when I've experienced this problem, I just had to be patient and wait (sometimes hours, true) and a sync would eventually happen, but not now. 

3) Also (may be related) I'm seeing that when I link the Fitbit tracker app from MFP, the Fitbit Aria Scale automatically gets added on its own. If I try to delete/disconnect the Fitbit Aria Scale, the tracker also becomes unlinked. That doesn't seem right to me. I don't have a scale, and the scale doesn't track exercise calories! If they're the same thing, then there wouldn't be two different apps to link in MFP, right? 

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@Mcore -- the link you provided brings up a 404 error (browser = Chrome). 

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@Rachel_H Here you are! https://www.fitbit.com/apps/myfitnesspal

Community Moderator - English/EspañolEmerson | Community Moderator - English/Español

I run all over SF. What's your story?

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@Rachel_H thank you for letting me know, sorry about that. Thanks to @EmersonFitbit for being a life saver! I appreciate it buddy! Robot wink

Melissa | Community Moderator, Fitbit

How are you fitbitting with your (pet) best friend? Show us!

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