09-25-2014 20:03
09-25-2014 20:03
Best Answer09-25-2014 22:41
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-25-2014 22:41
Thanks for stopping by @crcoder! I recommend you unlink and relink both accounts to make sure your data syncs properly. Here is what you need to do:
1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going to http://www.fitbit.com/apps/myfitnesspal.
I hope this helps!![]()
Best Answer09-26-2014 09:18
09-26-2014 09:18
Yes, I'm suddenly having this problem too. I've had sync issues between MFP and fitbit in the past, but this is the most persistent I've seen on my account.
1) Food is syncing to fitbit perfectly and instantly
2) Calorie adjustment is not syncing from Fitbit at all unless I unlink and relink. In the past when I've experienced this problem, I just had to be patient and wait (sometimes hours, true) and a sync would eventually happen, but not now.
3) Also (may be related) I'm seeing that when I link the Fitbit tracker app from MFP, the Fitbit Aria Scale automatically gets added on its own. If I try to delete/disconnect the Fitbit Aria Scale, the tracker also becomes unlinked. That doesn't seem right to me. I don't have a scale, and the scale doesn't track exercise calories! If they're the same thing, then there wouldn't be two different apps to link in MFP, right?
Best Answer09-26-2014 09:22
09-26-2014 09:22
@Mcore -- the link you provided brings up a 404 error (browser = Chrome).
Best Answer09-26-2014 16:55
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-26-2014 16:55
@Rachel_H Here you are! https://www.fitbit.com/apps/myfitnesspal
Best Answer09-27-2014 17:33
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-27-2014 17:33
@Rachel_H thank you for letting me know, sorry about that. Thanks to @EmersonFitbit for being a life saver! I appreciate it buddy! ![]()
Best Answer