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Fitbit charge not syncing with MyFitnessPal

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‎10-23-2017 19:48 - last edited on ‎10-25-2017 05:03 by Moderator Alum

‎10-23-2017 19:48 - last edited on ‎10-25-2017 05:03 by Moderator Alum

Recently brought Fitbit charge & can't get it to sync to my fitness pal. Dat 1 it did but since then it won't. Please help!

 

 

Moderator Edit: Updated Subject For Clarity.

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‎10-25-2017 05:02 - edited ‎10-25-2017 05:04

‎10-25-2017 05:02 - edited ‎10-25-2017 05:04

Hi there @Diannejeanm let me give you a warm welcome to the Fitbit Community. Keep in mind your tracker is not the one that syncs with your MyFitnessPal account. So I would recommend to review if your Fitbit account is connected to your MFP account correctly.

 

How do you know this you may wonder? Is very easy, just go to your Application settings in your online Dashboard. There you should be able to see MFP integration.

 

If is connected and was syncing before, try to re-do the whole process one more time to link your accounts. For this take a look at these steps I mentioned in the following post: Fitbit and MFP not syncing! I'm sure it will give you some extra help.

 

P.S I took the liberty to relocate your post to our Third Party Integration Board, since the topic is more related to the topics discussed here.

 

Hope this helps and let me know if you have more questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎10-31-2017 00:10

In response to RobertoME

‎10-31-2017 00:10

Thank you. All working great now n loving my fitbit charge 2 Smiley LOL

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