02-09-2015
06:14
- last edited on
12-05-2015
06:37
by
AngelaMa
02-09-2015
06:14
- last edited on
12-05-2015
06:37
by
AngelaMa
My Fitbit account has been getting disconnected from my Humana Vitality account for daily for the last week. I reconnect through Humana to my Fitbit account and most of the data gets synched. What does not automatically synch gets manually entered by Humana after I email them screen shots from Fitbit showing my activity.
The support staff at Humana tell me that they are getting a disconnect notice daily from Fitbit. Has anyone experienced this or have any idea how to correct it?
Moderator edit: updated subject for clarity
05-26-2015 09:40
05-26-2015 09:40
Yes I am experiencing the same disconnect. did you contact fitbit?