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Fitbit data not uploading to Strava

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‎11-04-2021 10:12

‎11-04-2021 10:12

Hi, Fitbit stopped syncing to Strava a couple of days ago so I unlinked accounts then logged out of both then linked accounts again via Strava. Strava says they are connected but Fitbit does not. Any idea what to do please? TIA

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‎11-04-2021 17:26

‎11-04-2021 17:26

Welcome to the Fitbit Community, @BronyaDyde.

 

I'm sorry to hear about the difficulties you experienced with Strava connection. Thank you for trying to get them resolved before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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