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Fitbit didn't sync with Vitality on 25th Sep

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‎09-30-2018 03:19 - last edited on ‎10-01-2018 07:50 by Fitbit Moderator

‎09-30-2018 03:19 - last edited on ‎10-01-2018 07:50 by Fitbit Moderator

Fitbit did not sync with Vitality only for Tuesday 25th Sep 2018. It oftens skips days like this. Any idea why and how to fix it?

 

 

Moderator edit: Clarified subject

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‎10-01-2018 07:53

‎10-01-2018 07:53

Welcome to the Forums @shakefit.

 

Thanks for sharing that detail information with us.

 

Given that these integrations  are developed by the third-parties themselves we wouldn't be able to provide much details on what is going on. It is possible that it has something to do with the integration itself. I'd recommend getting in touch with vitality directly. They should be able to take a closer look at what is going on.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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