help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit is not syncing steps to Weight Watchers

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-07-2018 13:08 - last edited on ‎10-20-2018 12:11 by Fitbit Moderator

‎07-07-2018 13:08 - last edited on ‎10-20-2018 12:11 by Fitbit Moderator

I have tried and tried to get my Fitbit data (steps) to transfer over to my Weight Watchers App. The Fitbit syncs with  Weight Watchers app, however it is not transferring my steps over to Weight Watchers. Does anyone have suggestions as to what I can do? My phone is a Droid. 

 

 

Moderator edit: updated subject for clarity and label

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-08-2018 06:17 - edited ‎02-11-2024 10:55

‎07-08-2018 06:17 - edited ‎02-11-2024 10:55

Welcome to the Fitbit Community @deputymouse! Hope you're doing great today. Woman Very Happy 

Please check that you are following these steps to connect a Fitbit account with a Weight Watchers account in the UK, US, or Canada:

1. On the Weight Watchers subscriber homepage click Login in the top right corner.

ww1.png

 2. In the Log In window, confirm your Weight Watchers user name and password and click Log In.

ww2.png

 

3. Click the profile icon in the top right corner and then click Settings.

ww3.png

4. Click the Activity tab and click Connect to a device or app.

ww4.png

5. Select Fitbit from the choices and click Continue.

ww5.png

 

 

ww51.png

  

6. Log in using your Fitbit account credentials.

ww6.png

 

7. Once logged in, you will be redirected back to the Weight Watchers Settings page.

 

ww7.png

 

If you have any questions regarding the connection to the Weight Watchers activity tracker please contact the Weight Watchers customer services team at 1-800-651-6000 or Weight Watchers Support.

PS:  I moved your post to the Third-Party Integrations as there are more chances to get app related replies here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes