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Fitbit steps not syncing to LoseIt Premium

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‎07-04-2018 12:06

‎07-04-2018 12:06

I spent an hour at the gym this morning and have 4783 steps in my Fitbit. When I go to LoseIt they are only counting 1026 steps (from my iPhone I think). I know how to integrate the two, and they definitely are both connected, but LoseIt isn't getting the updated steps and activity. Since you get a calorie bonus on days you work out, it's important that these #s sync. Any suggestions?

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‎07-06-2018 14:26

‎07-06-2018 14:26

The best help we can give us to unlink the accounts, then set it up. 

If that doesn't work you should reach out to loseit they are responsible for the connection .

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