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Fitbit is not syncing with Lifesum since Yesterday

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‎06-25-2020 03:24

‎06-25-2020 03:24

Since yesterday Fitbit isn't syncing with Lifesum anymore...

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‎06-27-2020 13:11 - last edited on ‎11-08-2024 12:56 by Fitbit Moderator

‎06-27-2020 13:11 - last edited on ‎11-08-2024 12:56 by Fitbit Moderator

@SunsetRunner A warm welcome to the Community. Thanks for getting in touch about this. 

I would like you to double check that your Fitbit device is properly syncing to your account. If it's not then follow this syncing troubleshooting. 

Once you've checked the above, you may want to unlink both accounts by doing the following: 

  1. From the fitbit.com dashboard, click the gear icon > Settings > Applications.
  2. Click Revoke Access to disconnect an app from your Fitbit account.

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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