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Fitbit is not syncing with MyFitnessPal app

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‎04-24-2022 15:04 - last edited on ‎04-25-2022 18:25 by Fitbit Moderator

‎04-24-2022 15:04 - last edited on ‎04-25-2022 18:25 by Fitbit Moderator

Calories (Food) on MyFitnessPal not transferring to Fitbit. Steps on Versa 2 not transferring to MyFitnessPal. This began late Friday

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎04-25-2022 18:24

‎04-25-2022 18:24

Welcome to the Fitbit Community, @Lane35.

 

I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.

 

Our team has recently released a new version of the Fitbit app (3.55 for iOS and 3.58 for Android devices). For instructions on how to check your current version and update, please visit this article and open the menu "How do I update the Fitbit app?".

 

If you continue having difficulties, please revoke the access between Fitbit and MyFitnessPal and link them once again. For instructions, please visit this article.

 

Hope this helps.

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