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Fitbit isn't syncing to Strava

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‎12-01-2018 10:07 - last edited on ‎12-02-2018 04:59 by Moderator Alum

‎12-01-2018 10:07 - last edited on ‎12-02-2018 04:59 by Moderator Alum

I went for my first run with my Fitbit Versa. I had my Fitbit synced to Strava. When I completed the run it did not show up on Strava. I also can’t see the route on Fitbit despite having GPS activated. All it shows me on my Fitbit is pace and heart rate and calories.

No km split

No route

What am I doing wrong? Was my best run as well!

 

 

Moderator edit: subject for clarity

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‎12-02-2018 05:02 - last edited on ‎11-08-2025 05:40 by Fitbit Moderator

‎12-02-2018 05:02 - last edited on ‎11-08-2025 05:40 by Fitbit Moderator

A warm welcome to the Community @ElanG.

I am sorry to hear that your watch isn't syncing to Strava and wanted to let you know that I have moved your post from the Versa board to the Third-Party Integrations board, since I think that here you will be able to see more related topics about this.

Now about your issue, I recommend taking a look at this post and follow the instructions provide there. Also, check the help article How do I track my workouts with my Fitbit device?.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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