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Fitbit isn't syncing with Strava

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‎08-10-2019 05:09 - last edited on ‎08-16-2019 13:18 by Moderator Alum

‎08-10-2019 05:09 - last edited on ‎08-16-2019 13:18 by Moderator Alum

Hello,

 

It appears that with the new update, Fitbit no longer carries my running info to my other apps, specifically Strava. I also participate in a lot of reward programs for running miles, which sync with Strava only, but manual entries do not count. Now I’m not getting credit for my miles either.

 

i have already tried to reset my Strava/Fitbit connection, but that doesn’t appear to have worked.  Any assistance in getting this working again would be greatly appreciated! Thank you.

 

 

Moderator edit: subject for clarity

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‎08-16-2019 13:21 - last edited on ‎10-13-2025 17:30 by Fitbit Moderator

‎08-16-2019 13:21 - last edited on ‎10-13-2025 17:30 by Fitbit Moderator

It's great to welcome you @Derrick_E.

I am sorry for the delay in respond. I just wanted to let you know that I have moved your post from the Blaze board to the Third-Party Integrations board, since I think that here you will be able to see more related topics about this.

I appreciate all the efforts in trying to fix this syncing issue. Please take a look at this post and follow the instructions provided there.

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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