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Welcome to the Community @Momof3Ss. Thanks for the details mentioned.
We recommend contacting Wellness that Works, (Weight Watchers), for further assistance.
-Contact WW in the U.S. or Canada: 1-800-651-6000 or www.weightwatchers.com/help/contactus.aspx.
-Contact WW in the UK: 0345 3451500 or uk.help@weightwatchers.co.uk.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
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