01-08-2017 12:22
01-08-2017 12:22
I have a new Fitbit Alta,which I'm loving.
i have synced with my ww app and I see my steps convert from Fitbit to ww points. When I add 30 mins swim activity to Fitbit, this shows as 6 ww points in the ww app, although this sould only be 3 ww points. I entered a bike ride too on my Fitbit app and the ww app shows double the usual points I would have earned. I also cannot delete any exercise from my ww app that has imported from Fitbit. Please help, thank you
01-10-2017 16:15
01-10-2017 16:15
Nice to see you here @Eric29! In this case, I would contact Weight Watchers directly so they can further investigate the issue that you're having with the points.
Hope this helps!
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