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Fitbit not sending data to Go365 App

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‎01-06-2018 08:11

‎01-06-2018 08:11

My Charge 2 hasn't sent any data to my Go365 app since December 26 2017  Fitbit shows the device is connected and Go365 shows connected.  This happened after I updated the fitbit app. I'm not getting credit for my steps on the app and I'm almost to platinum status. Help!

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‎01-09-2018 11:34

‎01-09-2018 11:34

I'm having the same issue.  Mine stopped syncing on 12/16/17.  I've contacted Humana and they said to contact Fitbit.  I hope someone has a fix for this issue.

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