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Fitbit not syncing correctly with MyFitnessPal

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‎07-06-2016 20:06

‎07-06-2016 20:06

Calorie intake is syncing from MyFitnessPal, but the step/calories burned are not syncing from Fitbit to MyFitnessPal. I normally use MyFitnessPal with Fitbit, but when I noticed Fitbit wasn't syncing steps/calories burned, I tested it out by syncing with LoseIt!, and everything was fine. I use both iOS apps and the web, and MyFitnessPal on both platforms is getting the information from Fitbit.

 

Thanks!

 

P.S.  I have the most recent app updates.

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‎07-07-2016 12:02

‎07-07-2016 12:02

@sokrne1 A warm welcome to the Community! In this case, the best thing to do will be to unlink and relink both accounts. Please make sure that you're doing the unlinking procedure from MyFitnessPal. 

 

Hope this helps. 

 

myfit1.png

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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