help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not syncing to strava

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-31-2018 09:31

‎07-31-2018 09:31

Hi

im just wondering if anyone else if having issues with fitbit not syncing to strava? Its been over a week now.

Best Answer
0 Votes
3 REPLIES 3

‎07-31-2018 13:59

‎07-31-2018 13:59

It only works if your activities have GPS. Do they contain GPS?

 

Let me know.

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
Best Answer
0 Votes

‎07-31-2018 22:59

In response to supersmart01234

‎07-31-2018 22:59

Yes its gps. Had problems couple a months ago too. Off for a run this morning so will see if it works after ive been messing around with it. 

Best Answer
0 Votes

‎08-01-2018 06:45

In response to Lburns

‎08-01-2018 06:45

In general if a third party app doesn't sync, the best we can suggest is to review access and reconnect. If that doesn't work then it is best to contact the third party .

Fitbits Third Party Apps - FAQ 

Fitbits info on Strava https://community.fitbit.com/t5/Third-Party-Integrations/Third-Party-Apps-Informational-Post/m-p/144...

 

Strava's Fitbit support https://support.strava.com/hc/en-us

 

Best Answer