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Fitbit not syncing with Apple Health or Noom apps

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‎11-24-2020 15:37 - last edited on ‎11-26-2020 11:16 by Moderator Alum

‎11-24-2020 15:37 - last edited on ‎11-26-2020 11:16 by Moderator Alum

My Fitbit stopped syncing with the Health app on my iPhone as well as the Noom app. I can't add any apps in the Fitbit settings, and the settings for Health & Noom won't let me choose Fitbit.

 

Everything has gone through troubleshooting and help chats with each site.

Ugh!

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎11-26-2020 11:16

‎11-26-2020 11:16

It's great to see you around, @niccib28.

 

I understand how are you feeling. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-28-2020 10:18

In response to AlejandraFitbit

‎11-28-2020 10:18

Heard back from Noom that they’ve removed the Fitbit sync for the free version of their account. 

I still can’t sync with the Health app. Please advise.

 

thanks

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‎11-29-2020 02:23 - edited ‎12-13-2020 12:03

In response to niccib28

‎11-29-2020 02:23 - edited ‎12-13-2020 12:03

Has Apple has decided to sync with Fitbit. 

Their is an app called sync solver that gets around Aople's limitation. 

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