04-24-2014
06:31
- last edited on
12-23-2015
06:16
by
Mcore
04-24-2014
06:31
- last edited on
12-23-2015
06:16
by
Mcore
My Fitbit no longer recieves input from myfitnesspal. How can I correct this?
Moderator edit: Updated subject for clarity.
04-24-2014 07:39
04-24-2014 07:39
You can try unlinking and relinking the accounts. How long has this been going on? MFP is usually pretty quick in updating companion apps but sometimes things sit is a queue for a while.
04-24-2014 12:18
04-24-2014 12:18
04-24-2014 13:43
04-24-2014 13:43
My sync works within minutes. Try this: Unlink the accounts from both websites. The reconnect them on both websites. If that does not work, the problem could be at either end.
04-25-2014 04:12
04-25-2014 04:12
04-25-2014 07:23
04-25-2014 07:23
Then I would send emails to support for both:
Fitbit: https://help.fitbit.com/customer/portal/emails/new
MFP: http://myfitnesspal.desk.com/customer/portal/emails/new
04-25-2014 10:54
04-25-2014 10:54
Working now. I revoked access on fitbit and then relinked to fitbit on MFP
04-25-2014 12:52
04-25-2014 12:52
Glad to see you got it sorted out..... 🙂
03-03-2015 21:21
03-03-2015 21:21
How did you relink them on the MFP site? When I looks at Apps/FitBit Tracker on MFP it says installed. I revoked access for MFP from Fitbit, but can't find how to reestablish.