Fitbit not syncing with MyFitnessPal

[KateL1]

My Fitbit information is not syncing with MyFitnessPal app. I’ve attempted it several times from my mobile and from the dashboards. Please advise. 

Moderator Edit: Clarified subject

[Rich_Laue]

Hi @KateL1 if you have revoked and reconnected the two accounts, the next step is to reach out to Myfitnesspal. 

[tkazee]

I reached out to MyFitnessPal and they said they are aware of the issue.  I am having the same issue. 

[AnaFitbit]

@Rich_Laue thanks for your help! Hi @KateL1 @tkazee it's great to see you here. 

@KateL1 thanks for the details shared. I suggest checking if your Versa 2 is syncing properly, if not, you can find useful information in this link Why won't my Fitbit device sync?

If you haven't done yet, please unlink the MyFitnessPal app from your account by doing the following:

1. Unlink the app from your Fitbit account. For instructions, see How do I manage apps connected to my Fitbit account?
2. Reconnect the app with your Fitbit account. For instructions, see How do I connect my Fitbit account with another app?

Hope this helps.

[tkazee]

Just as a follow up, there is now an update to MFP and steps are now syncing