Fitbit not syncing with Strava

[RobinTu]

From early January 2025 Fitbit no longer synchronizes with Strava. All recommended steps have been taken to reset the connection but these have all failed to rectify the issue.

I use a Fitbit Versa 4 with the Fitbit app on an Apple iPhone 13. These synchronize fine. Activities on Fitbit (with GPS) do NOT synchronize with Strava.

This issue has been raised with both Fitbit and Strava and both have blamed each other. 

For reference: Actvities logged directly on Strava also do NOT synchronize with Fitbit.

Is anyone else experiencing this issue and if so has anyone resolved this? If not, what is the escalation process within Fitbit as it seems that this device isn’t fit for purpose?

[whitneyannagrov]

I tried to upload my workout from Fitbit manually to Strava and received a "not enough data points to upload" error from Strava. It seems like Fitbit has given up on so many fronts, which is wild because they're backed by Google, who should do better. Really regretting not going with another tracking device company.

[Joanna.]

Hi, still having the same issue.... it is now getting close to 6 months which is ridiculous and it sounds like it's affecting many users. Really considering moving to Garmin app and getting a brand new watch because I am getting tired of uploading all workouts manually now

[Leilal]

Mine work but only as a run. Walk does not show up on Strava at all. 

For runs, I have to let my Fitbit update first as an exercise. Then I go to Strava and it pops up. Can’t get cadence to show up on data though the rest is pretty accurate. And I’m not mad at it so long as I don’t need to buy a new device 

[Joanna.]

I record walks, runs and bike rides and nothing goes to Strava. I have tried lots of different tricks and go through logging in and out and relinking both accounts on a monthly basis just in case it starts working again. I do 2 or 3 activities per day so it's a lot to go through manually on a weekly basis