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Fitbit not syncing with Strava

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‎07-26-2019 17:30 - last edited on ‎08-13-2021 14:30 by Fitbit Moderator

‎07-26-2019 17:30 - last edited on ‎08-13-2021 14:30 by Fitbit Moderator

When I first got my Fitbit I got it paired and linked to Strava all good. All my runs were automatically transferred to my Strava account. Now for some reason nothing is transferred and tonight my run wasn't even logged on my dashboard. 

Have tried un-pairing, uninstalled and reinstalled both apps and logging back into everything but to no avail. Fitbit dashboard says I've revoked access to Strava but when I leave that page and then return it says it's still linked. 

The main reason I got a Fitbit was to track my runs on Strava with the ease of having stats on my wrist while running.  Please help

 

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‎07-26-2019 21:11

‎07-26-2019 21:11

Was your run recorded with gps, with the resultant map? 

Only GPS recorded runs are sent to Strava. 

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