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Fitbit not syncing with Strava

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Charge 4, my runs are automatically uploading to Strava no problem, so they're definitely synced. But yesterday I did an outdoor workout which I can see on my Fitbit has saved, but it hasn't uploaded to Strava.

 

I tried exporting the Tcx file - which i don't want to be doing every time I do a work out - but it wouldn't open after it had downloaded anyway. Any ideas? I'm leaning towards getting rid of it because it's not really living upto expectations at the moment. 

 

 

Moderator Edit: Clarified subject

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Welcome to the Community, @Suzielove.

 

Thanks for troubleshooting this syncing issue. If your Fitbit account isn't syncing Strava, I recommend taking a look at this post and follow the instructions provided there.

 

Keep the stepping up!

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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