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Fitbit not syncing with Strava

‎02-03-2025 11:25

‎02-03-2025 11:25

From early January 2025 Fitbit no longer synchronizes with Strava. All recommended steps have been taken to reset the connection but these have all failed to rectify the issue.

I use a Fitbit Versa 4 with the Fitbit app on an Apple iPhone 13. These synchronize fine. Activities on Fitbit (with GPS) do NOT synchronize with Strava.

This issue has been raised with both Fitbit and Strava and both have blamed each other. 

For reference: Actvities logged directly on Strava also do NOT synchronize with Fitbit.

Is anyone else experiencing this issue and if so has anyone resolved this? If not, what is the escalation process within Fitbit as it seems that this device isn’t fit for purpose?

 

 

Best Answer
40 REPLIES 40

‎06-09-2025 05:55

In response to crudengold

‎06-09-2025 05:55

I tried to upload my workout from Fitbit manually to Strava and received a "not enough data points to upload" error from Strava. It seems like Fitbit has given up on so many fronts, which is wild because they're backed by Google, who should do better. Really regretting not going with another tracking device company.

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