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Fitbit not syncing with Yes.fit

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‎10-11-2018 12:32 - last edited on ‎10-14-2018 06:11 by Moderator Alum

‎10-11-2018 12:32 - last edited on ‎10-14-2018 06:11 by Moderator Alum

My fitbit is not paring with my Yes.fit app. How do I fix it?

 

Moderator edit: Updated title for clarity

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‎10-14-2018 06:10 - last edited on ‎02-03-2025 08:09 by Fitbit Moderator

‎10-14-2018 06:10 - last edited on ‎02-03-2025 08:09 by Fitbit Moderator

Hi there @DarleneOB, welcome to the Fitbit Community Forums! 🙂

I'm sorry you're having issues pairing your Fitbit account with Yes.Fit app. I'd like to help you out.

While the Yes.Fit app is not listed on the official apps that sync with Fitbit, if you have been able to sync both accounts and now you're having problems doing this, you can first go into the Apps panel on your Fitbit account and revoke the access and then, add it again.

For this, from your computer, go to your Fitbit account. Then, click on the gear icon at the top right corner, go to Settings and then click on Appllications. https://www.fitbit.com/settings/applications. Then, look for Yes.Fit and click on the pink button that says Revoke Access. After that, go to Yes.Fit and sync both accounts again and see if that works.

If that doesn't work, I'd recommend getting in touch with Yes.Fit for more assitance. Anything else you may need, I'm here to help!

PS. I'm moving your post  to the Third party integrations board for categorization purposes.

Ferdin | Community Moderator, Fitbit

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