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Fitbit not transferring runs to Strava

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‎08-30-2018 02:11 - last edited on ‎09-04-2018 08:06 by Moderator Alum

‎08-30-2018 02:11 - last edited on ‎09-04-2018 08:06 by Moderator Alum

My Fitbit has now stopped uploading my runs to Strava. It has worked for the last few weeks, but has not uploaded my last 3 activities. I have tried disconnecting from Strava and re-connecting, but that's hasn't worked. Please help.

 

Moderator edit: Updated title for clarity

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‎09-04-2018 08:05

‎09-04-2018 08:05

Hi there @DBritt88. Great to see you in the Fitbit Community Forums! 🙂

 

I'm very sorry to hear that you're having problems with your activities not uploading to Strava.

 

Thanks a lot for what you have tried! Just to make sure, did you go to your Fitbit account to disconnect Strava from Fitbit? If not, be sure to go to https://www.fitbit.com/settings/applications and look for Strava. Here, click on the option that says Revoke and then, go to https://strava.fitbit.com/ to link both accounts again.

 

Hope that this helps and if you need more help, I'm always around! 🙂

 

PS. I'm moving your post to the Third party integrations board for categorization purposes.

Ferdin | Community Moderator, Fitbit

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