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Fitbit syncing with LoseIt app

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‎12-29-2016 16:29

‎12-29-2016 16:29

I'm using LoseIt to input nutrition and food intake info each day, but it isn't syncing over to my Fitbit app. Any idea why?

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‎01-01-2017 10:44

‎01-01-2017 10:44

Hi there @Mel_F! Thank you for joining us! Man Very Happy Heart

 

In this case, I'd recommend unlinking your Lose It! account from your Fitbit.com account, and then link them back. This will re-establish the connection between the apps, and will ensure that the information syncs properly.

 

To connect the two accounts, please do the following:

 

  1. Sign up for an account at Lose It! You must be a Lose It! Premium member to link your Lose It! account to Fitbit.
  2. Log into Lose It!
  3. Go to Apps & Devices.
  4. Depending on what you want to connect, scroll down to Aria® or Fitbit Trackers.
  5. Choose either Connect Fitbit Aria or Connect Fitbit Trackers. You will be taken to Fitbit.com, where you will be asked to authorize the connection.
  6. Log in using your Fitbit credentials.

If that doesn't work, my best recommendation is to contact Lose It! Customer Service, so they can check what can be happening. 

 

I'll be around! Smiley Very Happy

Annie| Community Moderator

Was my answer helpful? Awesome! Let's help our fellow Fitbitters by marking this as a solution, and vote up! 😄

View best answer in original post

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2 REPLIES 2

‎01-01-2017 10:44

‎01-01-2017 10:44

Hi there @Mel_F! Thank you for joining us! Man Very Happy Heart

 

In this case, I'd recommend unlinking your Lose It! account from your Fitbit.com account, and then link them back. This will re-establish the connection between the apps, and will ensure that the information syncs properly.

 

To connect the two accounts, please do the following:

 

  1. Sign up for an account at Lose It! You must be a Lose It! Premium member to link your Lose It! account to Fitbit.
  2. Log into Lose It!
  3. Go to Apps & Devices.
  4. Depending on what you want to connect, scroll down to Aria® or Fitbit Trackers.
  5. Choose either Connect Fitbit Aria or Connect Fitbit Trackers. You will be taken to Fitbit.com, where you will be asked to authorize the connection.
  6. Log in using your Fitbit credentials.

If that doesn't work, my best recommendation is to contact Lose It! Customer Service, so they can check what can be happening. 

 

I'll be around! Smiley Very Happy

Annie| Community Moderator

Was my answer helpful? Awesome! Let's help our fellow Fitbitters by marking this as a solution, and vote up! 😄

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0 Votes

‎11-08-2019 14:00

In response to AnnieFitbit

‎11-08-2019 14:00

I'm having this issue. I've tried all the community answers, and its not working. Is there any connectivity issues with fitbit and loseit's api?

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