09-19-2016 14:56
09-19-2016 14:56
09-23-2016 07:14
09-23-2016 07:14
@Mrsrail Welcome to the Community! I would like you to unlink and relink both accounts. If after this, you're still not seeing any information then please contact MyNetDiary directly.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
02-22-2020
06:54
- last edited on
02-26-2020
16:16
by
SilviaFitbit
02-22-2020
06:54
- last edited on
02-26-2020
16:16
by
SilviaFitbit
Ever since this latest Fitbit update, I Can No Longer Log Either WaterOr Food From My Dey Diary Either!!!!!!!!!!!! They Now Seem To WANT You To for some reason pay extra for these previously freeparts of this app
Moderator edit: Word choice and format
02-26-2020 16:21
02-26-2020 16:21
@OtterCoyoteMoon It's nice to see you on the Community. Sorry for the delayed reply.
The most standard troubleshoot across all integrations is to unlink the connection from both sides (Fitbit and third-party side), then link the accounts again. In the rare case that it's a Fitbit side issue, more than just one particular app will be affected. It's usually best to contact the app owner if the integration seems broken.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.