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Fitbit to MyNetDiary sync not working

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‎09-19-2016 14:56

‎09-19-2016 14:56

Fitbit to MyNetDiary sync not working Only half the calories from lunch is showing in Fotbit and I keep getting error messages in MyNetFiary and the verify button disappeared
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3 REPLIES 3

‎09-23-2016 07:14 - last edited on ‎10-07-2025 10:59 by Fitbit Moderator

‎09-23-2016 07:14 - last edited on ‎10-07-2025 10:59 by Fitbit Moderator

@Mrsrail Welcome to the Community! I would like you to unlink and relink both accounts. If after this, you're still not seeing any information then please contact MyNetDiary directly. 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎02-22-2020 06:54 - last edited on ‎02-26-2020 16:16 by Fitbit Moderator

‎02-22-2020 06:54 - last edited on ‎02-26-2020 16:16 by Fitbit Moderator

Ever since this latest Fitbit update, I Can No Longer Log Either WaterOr Food From My Dey Diary Either!!!!!!!!!!!! They Now Seem To WANT You To for some reason pay extra for these previously freeparts of this app

 

Moderator edit: Word choice and format

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‎02-26-2020 16:21 - last edited on ‎10-07-2025 10:59 by Fitbit Moderator

In response to OtterCoyoteMoon

‎02-26-2020 16:21 - last edited on ‎10-07-2025 10:59 by Fitbit Moderator

@OtterCoyoteMoon It's nice to see you on the Community. Sorry for the delayed reply. 

The most standard troubleshoot across all integrations is to unlink the connection from both sides (Fitbit and third-party side), then link the accounts again. In the rare case that it's a Fitbit side issue, more than just one particular app will be affected. It's usually best to contact the app owner if the integration seems broken.

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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