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Fitbit won't connect to Peloton

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-22-2023 16:01 - last edited on ‎06-24-2023 04:15 by Fitbit Moderator

‎06-22-2023 16:01 - last edited on ‎06-24-2023 04:15 by Fitbit Moderator

My Fitbit won’t connect with my peloton. When I try to share my info on Fitbit through Peloton and continue with google, it says you can’t


Moderator Edit: Clarified subject

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6 REPLIES 6

‎06-24-2023 04:17

‎06-24-2023 04:17

Hi there, @Jdsimps. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with Peloton and Fitbit.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I've moved your post to the Third Party Integrations board for organization purposes. 

Maria | Community Moderator, Fitbit


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0 Votes

‎06-24-2023 11:52

In response to MarreFitbit

‎06-24-2023 11:52

Not resolved

Jackie
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0 Votes

‎06-26-2023 17:27

In response to Jdsimps

‎06-26-2023 17:27

same.  I've got a bad feeling Google based accounts can't be used to sync Peloton bike workouts.    anyone have any info on this?

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‎07-21-2023 06:53

In response to MarreFitbit

‎07-21-2023 06:53

Would you mind sharing the resolution? I also cannot connect through my Google account and this was one of the reasons I bought a fitbit. Not feeling great about my purchase.

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‎07-21-2023 06:57

In response to caseylsu00

‎07-21-2023 06:57

Not resolved.  Not sure if it's a Fitbit issue or Peloton issue, but one thing is for sure: both companies don't care.    Not good.  

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‎07-21-2023 11:28

In response to caseylsu00

‎07-21-2023 11:28

No resolution. No one could figure it out and it still doesn’t connect
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