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Fitbit won't sync with MFP

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‎09-02-2020 03:30 - last edited on ‎08-13-2021 12:39 by Fitbit Moderator

‎09-02-2020 03:30 - last edited on ‎08-13-2021 12:39 by Fitbit Moderator

Since this morning MyFitnessPal app doesn’t update the step tracking from Fitbit! I have disconnected the app from MFP and reconnected Fitbit Few times! Every time when reconnects gets the latest data but won’t continue syncing! Any suggestions?

thanks all

 

Moderator Edit: Clarified subject and labels

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‎10-08-2020 10:51

‎10-08-2020 10:51

Welcome to the Community, @ZibaH.

 

I appreciate all the efforts in trying to fix this syncing issue. Also, I wanted to let you know that I have moved your post from the Charge 3 board to the Third-Party Integrations board, since I think that here you will be able to see more related topics about MFP.

 

Now about your syncing issue, if your tracker is syncing properly with the Fitbit account, this issue might be directly with MFP. Have you contacted their support team? If you haven't, please do.

 

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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