help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit won't sync with MFP

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-09-2020 11:21 - last edited on ‎02-12-2021 06:24 by Moderator Alum

‎09-09-2020 11:21 - last edited on ‎02-12-2021 06:24 by Moderator Alum

Adding another FitBit + MYFP sync issue. After i updated the firmware for my Charge 3. The activity data or steps is not shared with MYFP. 

 

Steps i tried to resolve

1) Disconnected and revoked access from the website. Signed out of apps on the mobile phone. Reconnected the apps from the website and signed into the apps. No luck.

2) Restarted the fitbit device

3) Unpaired and repaired the device.

 

No luck.

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-12-2021 06:26

‎02-12-2021 06:26

It's great to welcome you, @xavierdayanandh.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this syncing issue. If your tracker is syncing properly with the Fitbit app, I recommend contacting directly MFP support since this issue might be directly with them. 

 

Have a good day!

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes