08-08-2021 17:33
08-08-2021 17:33
I've had to manually Revoke access and resync Fitbit with MyFitnessPal for 4 days in a row, this is super annoying when I pay for premium service on both.
Now on the 4th day manually syncing the apps does nothing. I just read a thread from here about someone having the same issue back in March. How is this not fixed by now?
08-13-2021 19:14 - edited 08-13-2021 19:17
08-13-2021 19:14 - edited 08-13-2021 19:17
Hello @Zeku. Welcome to the community forums.
I'm very sorry for the experience and thank you for the detailed information and for the troubleshooting steps you've followed. At this time, I'd like to let you know that if the inconvenience persists and you continue revoking access between apps, I'd recommend reaching out to MyFitnessPal support for additional assistance.
In regards with your concern about an old thread, I'd like to let you know that there are factors that could interfere the syncing process between Fitbit and MyFitnessPal, however, revoking access between the apps should do the trick. In addition, there haven't been any other recent reports about a similar topic, but your post will remain open if someone with a similar experience would like to comment or provide additional information.
See you around.
08-18-2021
17:34
- last edited on
08-19-2021
18:58
by
WilsonFitbit
08-18-2021
17:34
- last edited on
08-19-2021
18:58
by
WilsonFitbit
That's too bad. I hope you can fix this soon
Moderator edit: word choice
09-03-2021
10:42
- last edited on
02-21-2024
07:12
by
MarreFitbit
09-03-2021
10:42
- last edited on
02-21-2024
07:12
by
MarreFitbit
Hello @taskrov. Welcome to the community forums.
I'm sorry for the experience and thank you for providing your feedback. If the inconvenience persists and the suggested tips above haven't helped, my best recommendation is that you please try to contact MyFitnessPal support for additional assistance.