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Fitbit won't sync with WW

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‎11-22-2020 08:42 - last edited on ‎11-26-2020 11:14 by Moderator Alum

‎11-22-2020 08:42 - last edited on ‎11-26-2020 11:14 by Moderator Alum

Does the Charge 3 have auto detect on it? i am not able to sync my Fitbit with WW it tells me not able to sync try back later?

 

 

Moderator Edit: Clarified subject

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‎11-22-2020 10:40 - edited ‎11-30-2020 08:48

‎11-22-2020 10:40 - edited ‎11-30-2020 08:48

Hi @Sn651 by WW I'm assuming your asking about Weight Watchers. 

WW does not sync with your Charge 3, your WW account will sync with your Fitbit account. 

 

You could open the Fitbit app. Go to settings - third party apps - revoke WW 

Now through WW re-enable the link. 

 

Or contact WW since they are responsable for their connection. 

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‎11-26-2020 11:14

In response to Rich_Laue

‎11-26-2020 11:14

Welcome to the Community, @Sn651 and @Rich_Laue, thanks for the input.

 

I was able to see here that our friend @Rich_Laue provided some instructions in order to fix this WW syncing issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

 

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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