05-23-2020
04:47
- last edited on
11-20-2020
10:15
by
AlejandraFitbit
05-23-2020
04:47
- last edited on
11-20-2020
10:15
by
AlejandraFitbit
I’ve recently synced Fitbit with strava. Since then I seem to be getting way more daily steps than before but Fitbit isn’t tracking calories for walks/runs the same as before. This is a screenshot of the calories on a walk before and after I synced with strava. Different walks to clarify but just to show the difference in the calorie bit. Also it’s not counting my walks as an activity anymore. Only runs.
Moderator Edit: Clarified subject
11-20-2020 10:15
11-20-2020 10:15
It's great to see you around, @CaraRachel88.
Thanks for the attachments. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.
In the meantime, let me know if you need anything else.
11-22-2020 21:53
11-22-2020 21:53
Thanks for the information, keep sharing this type of info