help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Flex and MFP

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-30-2015 06:05

‎12-30-2015 06:05

My Flex and MFP are not syncing together correctly today? Yesterday they worked perfectly together now today my steps are tracked but the calories burned stays at 0, also my food I log will not sync to my flex. HELP!
Best Answer
0 Votes
2 REPLIES 2

‎12-31-2015 04:52 - edited ‎12-31-2015 04:54

‎12-31-2015 04:52 - edited ‎12-31-2015 04:54

Hi @NotreDame

 

Moved your post from the Flex to the Third-Party Integrations section since being more relevant to the topic & increases the chance of getting a solution.

 

Wishing a wonderful day

Best Answer
0 Votes

‎12-31-2015 12:55 - edited ‎12-31-2015 12:55

In response to SunsetRunner

‎12-31-2015 12:55 - edited ‎12-31-2015 12:55

@NotreDame It's great to see you around. 🙂  Thanks @SunsetRunner for your cooperation. @NotreDame please try to unlink and relink your accounts. To do so: 

 

1. Sign into your Fitbit dashboard.
2. Go to Applications on settings.
3. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going to http://www.fitbit.com/apps/myfitnesspal.

 

Let me know if this helps! Smiley Very Happy

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

Best Answer