01-24-2017
16:23
- last edited on
01-26-2017
07:17
by
RobertoME
01-24-2017
16:23
- last edited on
01-26-2017
07:17
by
RobertoME
One of the most used features of my Blaze is the Golf option in Exercise. It would read your heart rate, number of steps, calories burned, and stopwatch timer. Now it only reads just stopwatch time, basically the amount of time you're playing. You get no record of the calories burned. Right now, I've resorted to simply using "Workout" to get a calorie burned number.
Is this a permanent change? Is there something I can do to get it back to the previous features?
Moderator Edit: Format
Answered! Go to the Best Answer.
01-26-2017 09:33
01-26-2017 09:33
Hello @KimiKauai good to see you here in our Fitbit Community. You are right, this still is possible and you are not able to see this information due to a minor glitch on this exercise. However this was already resolved.
You need to do the following to resolved the problem: Removed the exercise shortcut from your Blaze. From the mobile app, go to your Account Tab > Tap on your tracker's tile and scroll down to the option Exercise Shortcut > Find the Golf option and swipe to remove the exercise.
Once you have removed the activity, sync your Blaze to apply the changes and repeat the process to add the exercise again. One more time, make sure to sync your tracker so the exercise is back on your shortcuts.
Give it a try, I'll be around if you have additional questions.
"Great things are done by a series of small things brought together.” What's Cooking?
01-26-2017 09:33
01-26-2017 09:33
Hello @KimiKauai good to see you here in our Fitbit Community. You are right, this still is possible and you are not able to see this information due to a minor glitch on this exercise. However this was already resolved.
You need to do the following to resolved the problem: Removed the exercise shortcut from your Blaze. From the mobile app, go to your Account Tab > Tap on your tracker's tile and scroll down to the option Exercise Shortcut > Find the Golf option and swipe to remove the exercise.
Once you have removed the activity, sync your Blaze to apply the changes and repeat the process to add the exercise again. One more time, make sure to sync your tracker so the exercise is back on your shortcuts.
Give it a try, I'll be around if you have additional questions.
"Great things are done by a series of small things brought together.” What's Cooking?
01-26-2017 12:08
01-26-2017 12:08
01-31-2017 06:29
01-31-2017 06:29
Hi @KimiKauai, thank you for keep me posted the issue was resolved. Its nice to hear you are back on track.
Keep participating in our Community boards and stay awesome!
"Great things are done by a series of small things brought together.” What's Cooking?